This program is designed to provide you with practical skills and theoretical knowledge needed for success in an administrative role within a medical environment. You will learn essential tasks such as patient billing, health information administration, patient data management, keyboarding, medical transcription, database maintenance, appointment scheduling, aseptic techniques, and general medical office procedures. Additionally, the curriculum includes training in effective patient communication, medical terminology, vital signs assessment, diagnostic testing, patient preparation, and basic anatomy and physiology. This well-rounded approach ensures that you are thoroughly prepared for the responsibilities of an administrative role in a medical setting.

Program Highlights

Comprehensive Medical Office Skills: The program covers a wide range of essential skills required to effectively manage medical offices, including medical terminology, medical billing and coding, electronic health records management, and patient scheduling.

Medical Office Procedures: The curriculum includes in-depth instruction on medical office procedures and protocols, including appointment scheduling, patient registration, medical transcription, and maintaining patient records in compliance with privacy regulations.

Communication Skills: Effective communication is essential in a medical office setting. The program emphasizes the development of strong communication skills, both verbal and written, to interact professionally with patients, healthcare professionals, and insurance companies.

Industry-Relevant Curriculum: The curriculum is designed in collaboration with industry professionals to ensure that graduates possess the skills and knowledge needed to meet the demands of the rapidly evolving healthcare industry.

What You Will Learn

Anatomy & Physiology

Financial Records

Healthcare Communication

Introduction to Excel

Introduction to Internet

Introduction to PowerPoint

Introduction to Word

Keyboarding

Mails

Medical Billings

Medical Law & Ethics

CPR & First Aid

Medical Terminology

Medical Transcription

Vital Signs

Telephone skills

Report Writing for Health Professionals

Reception & Appointment

QuickBooks

Patient Record Management

Placement

Admission Requirements

Grade 12 or equivalent or mature student status and successful completion of entrance examination.

Your Future Looks Bright

Great future awaits you in employment as

Doctors’ Offices

Dental Offices

Clinics

Hospitals

Pharmaceutical Manufacturers

Patient Representative

Veterinarians’ offices with the title of Medical Office Assistant

Medical Administrative Assistant

Medical Records Clerk

Administrative Assistant

Medical Receptionist

Medical Secretary

Medical Transcriptionist

Medical Support Staff

Hospital Ward/Unit Clerk